Our
Core Values

Customer Performance

We are driven to meet our customers Key Performance Indicators and committed to continue to improve our performance for our customers, alongside building long-term trusted relationships.

Open Communication

We value clear and consistent communication with each other, with clients and with our supply chain. We recognise that open and honest communication is the foundation to customer growth.

Teamwork

We align our individual and team goals with the overarching objectives of the organisation and work towards the same mission. We believe that true success is achieved when individuals come together, share their diverse perspectives, and work toward a common goal.

Mission
Statement

Advance Facilities Group aims to achieve excellence every day, regularly monitoring performance to achieve consistency while continuously improving quality through our trained engineering team and staff. We are committed to finding more effective ways of working to benefit our customers and exceed their expectations daily in the services we provide.

We are proud of our workforce and bring together environmental, social, and governance practices to ensure our employees are fully trained and compliant to industry standards. We promote a sustainable approach to facilities maintenance in partnership with our clients and customers to prevent pollution and minimise our impact on the environment.

We practise an all-inclusive, diverse, and safe workspace, improving the wellbeing of our team. Advance Facilities Group is an equal opportunities employer and we are proud to invest in local communities and charities.

Customer Reviews

"After working closely with Steve and his team for a number of years, Advance FM have become one of our most valued approved sub-contractors covering various disciplines from reactive and PPM to project works.I would fully recommend Advance FM to deliver superb customer service and a thoroughly professional job from quotation to completion."

— Rob Knight ( CONTRACT MANAGER AT IMTECH INVIRON )

“Glenn always offered a fantastic, professional value for money service. He was always willing to take on any project no matter how small or complicated. Glenn never let me down and always completed all work comprehensively on time and budget. I have no hesitation in recommending Glenn to all my colleagues. He will always provide.!”

— Craig Bottomley ( CLIENT IN THE RETAIL INDUSTRY )

"We have used Advance from our Arthur McKay days right through to now being Servest we have always had a fast response and found them a great team. We are delighted with the works that are carried out for us, fast, professional and great customer service"

— Jonny Young ( OPERATIONS MANAGER AT SERVEST/ARTHUR MCKAY )

“I just wanted to raise this with you following your week out of the business. I cannot praise Gemma and Railey enough for all the hard work they put in whilst you were away. Railey was extremely efficient at managing my reactive works and kept up the communication so I was kept informed all the way on jobs..."

— Anonymous

Here at C& M Waste Management, we have been working in joint partnership with Advance FM for well over 2 years now. We use their services for a range of our clients and to-date they have never let us down. They are professional, efficient and best of all, they are reliable. We also help them in return and we look after all of their waste management needs. People often ask for referrals or testimonials, which I don’t do very often, but I must say in the case of Advance FM I will always sing there praises..Good company, good people and best of all, RELIABLE..

— Mike Annet ( Managing Director at C&M Waste Management )

I’d like to take this opportunity to thank your engineer who attended this call out. He was a huge and massive help on both Saturday and Sunday. He went above and beyond to assist me over the weekend as the branch couldn’t open up due to the smell of the sewage. I’ve been informed by management that he was extremely helpful and willing to do more than what was asked of him. There was also another fault on site regarding a leak which has come from a blockage of debris and leaves in the gutter. Your engineer had also cleaned this out on the Sunday which I now believe has stopped the cause of the leak within branch. He is a great credit to your business and a good engineer. Please can you send my praises to him.

— C Cooke ( Operations Manager )

Some Of Our Customers