GDPR Privacy Policy

Effective From 1st April 2026

1. Introduction
We are committed to protecting your personal data and respecting your privacy. This GDPR Privacy Policy explains how we collect, use, store and protect your personal information when you use our website [www.advancegroupuk.com].

2. Data Controller
The data controller responsible for your personal data is:
Advance Facilities Group ltd
Unit 10, 20/20 Industrial Estate, Laurence Avenue, Maidstone, Kent, ME16 0LL
helpdesk@advance.fm

3. What Data We Collect
We may collect and process the following types of personal data:

  • Name
  • Email address
  • IP address
  • Cookies and usage data
  • Any other information you provide through forms or correspondence

4. How We Use Your Data
We use your personal data for the following purposes:

  • To provide and maintain our website and services
  • To communicate with you and respond to inquiries
  • To improve our website and user experience
  • To comply with legal obligations

5. Legal Basis for Processing
We process your data based on the following legal grounds:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate interests

6. Cookies
We use cookies and similar technologies to track your activity on our website and hold certain information. You can manage your cookie preferences through your browser settings.

7. Data Sharing and Disclosure
We do not sell or rent your personal data. We may share your information with:

  • Service providers who assist us in operating our website
  • Legal authorities, if required by law

8. International Data Transfers
If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place to protect your information.

9. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

10. Your Rights
You have the following rights regarding your personal data:

  • Access to your data
  • Correction or deletion of your data
  • Restriction or objection to processing
  • Data portability
  • Withdrawal of consent at any time

To exercise your rights, contact us at heldesk@advance.fm.

11. Security
We implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure or destruction.

12. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at helpdesk@advance.fm.